A Public Service Agency’s Partnership with City Personnel

A public service agency in Rhode Island faced a unique challenge – the need for a contract partner to supply temporary employees for grant-funded roles. With an immediate requirement for a newly created department and limited in-house HR resources, the agency turned to City Personnel as their preferred partner to address these staffing needs.

In this case study, we will respect our client's privacy by referring to them as 'the Client.'


  • Grant-funded roles with capped salary benchmarks
  • Establishment of a new department
  • Immediate need for multiple temporary employees
  • Bilingual preference for open positions
  • Limited HR resources


The partnership between the public service agency and City Personnel produced the following results:

  1. For the past 3 years, City Personnel achieved 100 placements for the Client.
  2. The Client efficiently filled numerous departmental roles and cross-departmental openings within budget, addressing grant-funded positions while adhering to their financial constraints.
  3. By partnering with City Personnel, the Client gained a trusted advisor for recruiting needs and received seamless HR support for candidates during long-term temp assignments.


  1. Immediate Needs Assessment: City Personnel conducted a comprehensive yet expedited assessment of the Client’s immediate hiring needs. This assessment took into account the distinct aspects of grant-funded roles and the bilingual preferences, enabling a swift response to urgent vacancies.
  2. Talent Sourcing for Specialized Roles: Leveraging their sustainable talent pipeline, City Personnel concentrated on identifying candidates with the specific skills and qualifications required for the grant-funded positions, ensuring that candidates were well-suited to the roles.
  3. Budget-Conscious Placement Services: City Personnel’s services were designed to support the Client in efficiently filling roles adhering to budget constraints. 
  4. HR Support: City Personnel provides end-to-end management of the recruiting process, encompassing everything from sourcing to onboarding for multiple contract positions simultaneously. This not only ensured compliance but also streamlined operational efficiency, empowering the Client to prioritize its core functions while maintaining a seamless and professional hiring process


The collaboration between the Client and City Personnel demonstrates the effectiveness of enlisting a staffing/recruitment agency to meet the unique staffing needs of an organization. This partnership not only addressed immediate challenges but also established a successful long-term solution for talent acquisition.

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