CSR – Call Center Rep

Full-Time
Warwick RI
Posted 2 days ago

Seeking customer-service minded candidates for a CSR – Call Center Rep role.

This company has a mission to support team members in all aspects of their lives, several members of the company’s leadership team extend their mentorship beyond the workplace, helping employees be more human!

Responsibilities of the CSR – Call Center Rep:

  • Address inbound calls and communicates with existing and potential customers
  • Document all interactions according to standard operating procedures and accurately and appropriately enter information in the electronic file
  • Follows the protocol for handling each call according to specific criteria approved by the company

Requirements of the CSR – Call Center Rep:

  • Superb verbal communication skills
  • Microsoft Office Proficient
  • Handling of high call volume
  • Lovely phone demeanor
  • Previous call center experience

 

Submit your resumes today to be considered!

City Personnel is a leading staffing agency in Providence, RI.

City Personnel, Inc. is an Equal Opportunity Employer and we do not discriminate against applicants due to race, national origin, religion, marital status, veteran status, disability, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact us.

Please note: City Personnel offers extended interview hours from 7am-7pm ** upon request

Job Features

Job Category

Customer Service

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