Customer Service Associate

Warwick RI
Posted 2 weeks ago

City Personnel

We are seeking a Customer Service Associate for a growing manufacturing company in Warwick, RI. We looking for someone who takes pride in providing top-class customer service to clients. You MUST have a minimum of 2 years working in an order entry and customer service background. Ideally in a manufacturing environment.

If you are looking for a great job, with a set schedule, in a great office environment this could be the job for you!

Major Responsibilities of the Customer Service Associate:

  • Order execution: Entry of customer purchase orders, verify pricing and product availability, then follow through to ensure on-time delivery.
  • Communication: Possess the ability to communicate effectively with both your team and our customers, as well as the ability to resolve issues.
  • Customer Relations: Work closely with the sales team to answer questions and handle problems in a professional and expeditious manner.
  • Product Knowledge Develop and maintain a vast knowledge of our products.
  • Manage and update customer information using the CRM system

Requirements of the Customer Service Associate:

  • Strong communication skills
  • Strong attention to detail and excellent organizational skills
  • Demonstrated judgment and discretion
  • Ability to work independently, under supervision, and in a creative environment
  • Demonstrated ability to communicate effectively and be able to explain complex procedures to people at varying comfort levels with technology

Please submit your resumes today to be considered!

In consideration of recent events regarding the Covid-19 virus, City Personnel is offering virtual interviewing in lieu of an in-person interview.

City Personnel is a leading staffing agency in Providence, RI.

City Personnel, Inc. is an Equal Opportunity Employer and we do not discriminate against applicants due to race, national origin, religion, marital status, veteran status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us.



Job Features

Job CategoryManufacturing & Distribution

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