Employee Case Study: Naomi

Before connecting with City Personnel, Naomi was facing repeated setbacks in her job search. She had applied for several roles within state government and participated in more than five direct interviews. Despite making it through multiple interview stages, she was never hired, which became both frustrating and discouraging.

Background

Naomi was actively pursuing opportunities within state government and had the experience to compete. However, after multiple interviews without offers, she began looking for a better way to navigate the process and gain meaningful access to the roles she was targeting.

Challenges

Lack of Progress Despite Interviews
Although she advanced to several interviews, Naomi was unable to secure an offer, which stalled her momentum.

Frustration and Discouragement
The repeated cycle of interviewing without results made the process emotionally draining.

Limited Visibility Into the Process
Without clear insight into expectations, salary, or decision making, it was difficult to know where things were falling short.

Approach

Naomi described her experience working with City Personnel as professional and knowledgeable. The team clearly explained the interview process, provided helpful guidance, and followed up promptly at every stage.

She also shared that the onboarding process was simple and well organized. By the time she started her assignment, she felt prepared, informed, and supported.

The Results

The biggest benefit for Naomi was feeling that City Personnel created a real pathway into a desired role within state government. As a person of color, she felt seen, supported, and positioned for success rather than overlooked.

What stood out most was working with a diverse staff who were honest and transparent about employers, roles, and salary expectations. That openness helped manage expectations and build trust throughout the process.

When asked what advice she would give to other job seekers considering a staffing agency, Naomi emphasized the importance of intentional placement.

“I recommend working with an agency that is genuinely invested in placing candidates in roles that are a good fit, not just securing a contract. A strong agency should care about whether the candidate can grow, succeed, and truly thrive in the position.”

Naomi’s story reflects how the right support, transparency, and advocacy can turn a discouraging job search into a meaningful opportunity for long term success.

Share This Case Study

city personnel logo

Login